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Custom House Hotel ***

A modern hotel in London's Docklands area, the Custom House Hotel is situated directly opposite the Custom House railway station, and offers access to the ExCel Conference centre via a footbridge 300 metres away. The 146 air-conditioned guestrooms are decorated in simple white with modern light oak furnishings. All rooms have wireless Internet access, direct-dial phones, televisions, coffee and tea making facilities and complimentary toiletries. Guests can make use of the on site health centre with its indoor swimming pool and gymnasium where staff can offer personalised training programs. There is also a steam room and sauna, and guests can enjoy a range of beauty treatments including massage and facials. For business guests, the hotel has three conference rooms, which can be combined to create a large banqueting area accommodating up to 350 people. Practical amenities include secure paid parking, wireless Internet access throughout the building, and a 24-hour front desk. There is a range of dining options, including a traditional English pub, a bistro style grill and Ho-Lee's Chinese Restaurant. The business and shopping district of Canary Wharf is three miles away, while London's major attractions, including Tower Bridge, the Tower of London, Buckingham Palace, Covent Garden and the London Eye are all within six miles. London's City Airport is 1.5 miles from the hotel. Guests can take the airport shuttle bus connection, Silverlink Metro, to the Docklands Light Railway station at Canning Town, and travel two stops to the Custom House station. Taxis leave from in front of the terminal building and cost approximately 5 GBP.
 

  Hotel Photo - Click photo to see big view >>

Room Type

	Bed Type: 1TW/1DD  SortDescription:  Executive Room
	Room Facilites
	Air Conditioning		Coffee/Tea maker
	Direct Dial Telephone		Electronic/Magnetic Key(s)
	Hair Dryer		Handicap Accessible - WChair Accessibility
	Internet Access - Fee		Make-up Mirror
	Private Bathroom		Telephone(s)
	Television		Wireless Internet Service

Property Information/Amenities

	Fitness Facility - Center		Security - guard
	Spa - SERVICES		Sauna
	Wireless Internet Access		Wake Up Service - Calls
	Express Check In/Out		Elevator(s) - lift
	Breakfast Available - Fee		Conference Center - rooms
	Health Club		Non Smoking Rooms
	Daily Newspaper - COMP IN LOBBY		Parking - Fee
	Smoking Rooms Available		Steam Room
	Bar - lounge		Children Stay Free - under 15 years
	Check In Time - 2 P.m		Check Out Time - 11 Noon
	Front Desk Service - 24 Hours

Driving Direction

 
From Heathrow Airport:
LEAVE AIRPORT AT FIRST ROUNDABOUT TURN LEFT OVER BRIDGE (AIRPORT RUNWAY ON RIGHT) NEXT ROUNDABOUT 2ND EXIT LEFT ONTO VICTORIA DOCK ROAD THOUGH TRAFFIC LIGHTS HOTEL ON RIGHT.
 

Area Attractions

	EXCEL EXHIBITION CENTRE 300 METERS
	CANARY WHARF - HEART OF LONDON BUSINESS 3 MILES
	TOWER BRIDGE 5 MILES
	TOWER OF LONDON 5 MILES.

Policies & Disclaimers

• Your charge card will be charged for the full payment upon submitting your reservation request. See User Agreement.
• Requests for bed type and smoking preferences will be submitted to the hotel but are not guaranteed.
• Room pictures may differ from the actual room you receive.
• You must present a photo ID upon check-in.
• These rates are only avaliable through our websites and call centers and cannot be obtained by calling the hotel directly as they will not have our discounted rates in their system.
• By proceeding with this reservation, you agree to all terms and conditions, which include the Cancellation Policy and all terms and conditions contained in the User Agreement.
• You agree to pay the cost of your reservation. If you do not pay this debt and it is collected through the use of a collection agency, an attorney, or through other legal proceedings, you agree to pay all reasonable costs or fees, including attorney fees and court costs, incurred in connection with such collection effort.

Cancellation Policy

 
Our Policy: Cancel at least 72 HOURS prior to arrival.

Hotel's Policy: Bookings Are Subject To A 25 USD Fee For Any Cancellation/Change. If Cancellation Occurs Within 48 Hours Of Check In Date, A One-night Charge Will Be Assessed. No Refunds Will Be Made For No-shows Or Early Checkouts.  
(Please note: The most restrictive rule applies)